Delivery Information


Who we use

ICT Supplies LTD is fully aware how important an efficient and prompt delivery service is to our customers.

Our parcels are delivered by DPD Local who have, year on year proved themselves to be one of the most efficient couriers around, providing a consistently high success rate compared to their competitors.
 

Predict - Our One Hour Delivery Window

DPD Local provides customers with a one hour delivery window so you don't have to wait in all day for your parcel:

• Customers are given a one hour delivery window 
• You can be notified of this by text, email or both (these details can be added during the checkout process) 
• If not convenient you can use the text or email to change the delivery date


Track Your Order

You are able to track your order using your unique tracking reference. If you don't have a tracking number you it can be found in the My Account section.


Website Delivery Options & Charges

Next working day 0 - 4kg£5.20 
 4 - 15kg£7.70
 15 - 45kg£10.20
 45 - 100kg£20
 100 - 155kg£30
 155 - 200kg  £40
 200kg +£45


Any website order worth over £500 inc VAT is FREE DELIVERY! *

PLEASE NOTE:

- For next day delivery please ensure your order is completed before 14:30 Monday -  Friday. 
- Next day delivery applies to UK mainland only. Deliveries to Scottish highlands, Ireland or Channel Islands may take 2 working days.
- There may be a surcharge applied for certain addresses (N. Ireland, Channel Islands, Isle Of Man, Scottish And Scilly Isles) 
- The above delivery charges apply to web orders only.

In the exceptional circumstance that the order is over £500 but the weight of the order makes free shipping unviable, we will contact you to work out the best solution for both parties.